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German Speaking Customer Service Representative
Surrey Up to £25,000 pa
Status Date Added Reference

Filled 20/05/2019 222TR
Company Profile:

Our client is an on-line Fashion company selling niche high end products in Europe
Germany is a new market with a high potential

Responsibilities:

German Speaking Customer Service Representative
Customer Service, Customer Care, Customer Advisor, Sales Coordinator, Sales Admin, German
Salary: Up to £25,000 pa
Location: Surrey

Ref: 222TR


*** Full product training will be provided ***

Main duty:
To provide high standard of customer service to a VIP clientele on a New Market

The Role:
- To be in contact with clients on a daily basis (over the phone and via email)
- To deal with enquiry and invoices / process and follow up orders
- To work closely with the Creative team to enhance German Website
- To provide 1st hand knowledge of the market (marketing)
- To build German stockists / All trade orders
- To ensure the website is up-to-date at all time
- To be in charge of administrative and translation duties when required

Candidate's Profile:

- Fluent in English & German - Essential
- Previous experience in a VIP Customer Service - Advantageous
- Customer service acumen
- Excellent communication skills and telephone manner
- Flexible, proactive and organised
- Computer literate (Word, Excel, Outlook…)

Salary:

Up to £25,000 pa