Our client is a well-established manufacturer and distributor with international links.

German speaking Customer Service Representative
Salary: up to £28,000 p.a. + Bonus
Location: Oxfordshire
Ref: 8101GCS

*** Monday – Friday Hybrid Working ***
*** Car owner ideal – Free Parking Provided ***

Main Duties:
To provide excellent customer service and administrative support

The Role:
- To answer customer queries in a timely manner
- To process orders and update customers on shipping status accordingly
- To provide customers with product advice and guidance
- To process returns and refunds efficiently
- To liaise with Logistics department regarding stock levels
- To monitor transactions and highlight potential fraudulent activity

- Fluent in German (Written & Spoken) is essential
- Previous Customer Service experience is essential
- Excellent communication & interpersonal skills
- Dynamic, proactive and confident personality
- Computer literate

Up to £28,000 p.a. + Bonus

Customer Service, Customer Support, Sales Support, Order Processing, Account Management, Telephone, KPI, Sales Administrator, Salesforce, SAP, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian