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German Speaking Customer Service
Berkshire up to £26,000 pa
Status Date Added Reference

Filled 16/09/2019 344GCS
Company Profile:

Our client is a well-established international engineering and manufacturing company.

Responsibilities:

German Speaking Customer Service
Customer Service, Customer Support, Technical Customer Service, Quotation ,Order processing, B2B manufacturing, Distribution, ERP, Invoicing, Coordination, Sales Administration, Sales Support, Manufacturing, Fluent in German.
Salary: Up to £26,000 pa depending on experience+ Excellent Benefits
Location: Berkshire
Ref: 344GCS

*** Excellent opportunity within an international manufacturer company ***
*** Full time position available with immediate start, first contract is for 2 years after that could be permanent role ***

Main Duties:
To support the Engineers and Sales Team  with order processing and export administration also providing excellent level of customer service.

The Role:
- To deal with enquiries and process orders in the system
- To manage return process and resolve any issues related to orders
- To support Sales and Engineers Team with administration
- To respond to customer queries relating to stock availability, quotations, delivery etc.
- To provide Technical Support and have a pro-active contact with existing and potential
   customers
- To keep accurate records and maintain customer databases
- To deal with general administrative duties

Candidate's Profile:

- Fluent in German and English (written and spoken)
- Customer Service experiences within Manufacturing Company or similar B2B
- Technical support background would be a bonus
- IT literate, ERP and MS Office skills
- Communicative, proactive attitude to resolve problems

Salary:

Up to £26,000 pa depending on experience+ Excellent Benefits