Bilingual and Multilingual Job Vacancies

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German Speaking Customer Service
Wakefield cca. £19,000 p.a.
Status Date Added Reference

Vacant 14/10/2019 362GER
Company Profile:

Our client is a fast growing company selling their products across Europe.

Responsibilities:

German Speaking Customer Service
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, German, South Yorkshire, West Yorkshire, Yorkshire
Salary: ca. £19,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Wakefield, Rochdale, M1, M62,  West Yorkshire, South Yorkshire
Ref: 362GER


*** Candidate must be a car owner as the company is difficult to reach using public transport ***
*** Open to recent graduate too, training will be provided ***

Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.

The Role:
- To maintain and develop the relationship with new and existing clients in order to
   maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries


Candidate's Profile:

- Fluent in German close the mother tongue standard
- Fluent in English written and spoken
- Previous experience in Customer Service would be an advantage
- Interest or experience in the IT sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate

Salary:

cca. £19,000 p.a. + Benefits