Bilingual and Multilingual Job Vacancies

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German speaking Customer Services Representative
Stafford £18K- £21K p.a.
Status Date Added Reference

Vacant 16/01/2017 422GCS
Company Profile:

Our client is a well-established and fast-growing manufacturing company with international operations

Responsibilities:

German speaking Customer Services Representative
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Coordination, Quotation, Documentation, Logistics, (CRM) systems,  Order processing, Support,Sales, German,
Salary: £18K- £21K p.a.+ bonus
Location: Stafford, Staffordshire
Easily commutable by car Crewe, Newcastle Under Lyme, Stoke on Trent, Newport, Telford, Uttoxeter, Lichfield, Cannock, Tamworth, Sutton Coldfield, Walsall, Wolverhampton, M6 corridor, Shropshire, Staffordshire, West Midlands
Ref: 422GCS

**Also suitable for Entry / Graduate Level**

Main duties:
To be the main point of contact for English and German speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Providing customers with detailed information about services & products  
-Processing and updating customer information on the company's IT system   
-Coordinating with various departments within the company
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Handling customer complaints politely and efficiently 


Candidate's Profile:

-Fluent English (both written and spoken)
-Must be Fluent in German
-Previous experience within Customer Services desirable
-High level of commercial awareness
-Computer literate  
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary:

£18K- £21K p.a.+ bonus