Bilingual and Multilingual Job Vacancies

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German speaking Customer Services Representative
Stafford £18K- £21K p.a.
Status Date Added Reference

Vacant 20/02/2017 422GCS
Company Profile:

Our client is a well-established and fast-growing manufacturing company with international operations


German speaking Customer Services Representative
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Coordination, Quotation, Documentation, Logistics, (CRM) systems,  Order processing, Support,Sales, German,
Salary: £18K- £21K p.a.+ bonus
Location: Stafford, Staffordshire
Easily commutable by car Crewe, Newcastle Under Lyme, Stoke on Trent, Newport, Telford, Uttoxeter, Lichfield, Cannock, Tamworth, Sutton Coldfield, Walsall, Wolverhampton, M6 corridor, Shropshire, Staffordshire, West Midlands
Ref: 422GCS

**Also suitable for Entry / Graduate Level**

Main duties:
To be the main point of contact for English and German speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Providing customers with detailed information about services & products  
-Processing and updating customer information on the company's IT system   
-Coordinating with various departments within the company
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Handling customer complaints politely and efficiently 

Candidate's Profile:

-Fluent English (both written and spoken)
-Must be Fluent in German
-Previous experience within Customer Services desirable
-High level of commercial awareness
-Computer literate  
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver


£18K- £21K p.a.+ bonus