German Speaking Customer Support Advisor

North Yorkshire

Ref: 139DE

Company Profile

Our client is a very successful company in the beauty sector.

Responsibilities

German Speaking Customer Support Advisor
Salary: Up to £28k + Benefits
Location: North Yorkshire
Ref: 139DE


*Hybrid working pattern*
*Excellent benefits like including assurance, health cash plan, staff discount etc.*


Main duties:
Assisting customers from across the world with their enquiries.


The Role:
- Answer emails and offer customer support via live chat
- Advise customers on products, promotions, stock and more
- Arrange product repairs or replacements
- Order processing when required
- Build customer rapport and resolve any issues they may have

Candidate's Profile

- Fluent in German
- Sales and/or customer support experience – Desired
- Excellent written communication skills
- Self-motivated and willing to learn
- IT literate

Salary

Up to £28,000 + Benefits

Keywords

Customer Service, Customer Support, Customer Advisor, Sales support, Administration, Product support, KPI, Admin, Email, Live chat, Beauty, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian

Status

Closed


Salary

Up to 28,000 pa


Reference

139DE


Location

North Yorkshire


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