Bilingual and Multilingual Job Vacancies

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German Speaking Customer Support Executive
Blackburn Up to £22,000 pa
Status Date Added Reference

Vacant 17/02/2020 439GG
Company Profile:

Our client is a well-established and innovative technology company with international operations

Responsibilities:

German Speaking Customer Support Executive
Customer Care, Customer Service, Customer Support, Support Coordinator, Export, Product Support, Sales Administration, Sales Support, Technical Support, Export Sales, Fluent in German, Germany, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian
Salary: up to £22,000 pa + Excellent Benefits
Location: Blackburn, Lancashire
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 439GG

Main duties:
To be responsible for providing high-quality level of customer service to global customers

The Role:
- To deliver excellent multilingual Customer Service in English AND German
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents



Candidate's Profile:

- Fluent in English AND German – written and spoken (Essential)
- Another European language would be advantageous (French, Spanish or Italian)
- Previous Customer service experience desirable
- Strong technical understanding (IT, Software etc.)
- Good interpersonal skills, proactive & dynamic
- Computer literate
- IT Literate or Qualifications

Salary:

£18,000 to £22,000 + Excellent Benefits  
(29 days of holiday +5 bank holidays, Private Medical Plan, Pension, Free Parking)