Our client is a growing International Service Provider

German speaking Digital Platform Coordinator
Salary: circa up to £27,000 pa
Location: Birmingham
Ref: 784NH

Main Duties:
To work alongside teams to provide an efficient & effective customer service to clients via digital platforms.

The Role:
- Ensure all interactions & transactions are accurate
- Interact with other teams within Claims, Finance, Compliance
- Help maintain performance standards by supporting other team members
- Take accountability for continuously improving service,
- Ensure all proposed solutions work towards the betterment of the customer experience.
- Provide accurate management information to senior management
- Produce ad hoc reports, presentations and marketing literature for senior managers
- Maintain & develop key relationships with external clients
- Encourage, report and implement feedback on systems, processes & services
- Support on boarding & ongoing training so client become self-sufficiency on platforms

- Fluent in German (oral & written)
- Excellent attention to detail
- Experience working in a B2B environment
- Flexible, adaptable and self-reliant
- Great communications skills
- Organised & self-motivated
- IT literate with good knowledge of Excel & Word

Circa up to £27,000 pa

Customer Service, Customer Care, Export, Order process, Sales Coordinator, Sales Assistant, Order Processing, Technical, inside sales, admin support, Coordinator, Account manager, Account Coordinator, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian, Germany, Austria and Switzerland, DACH