German Speaking Help Desk Customer Support

Blackburn

Ref: 409FH1

Company Profile

Our client is a well-established and innovative technology company with international operations

Responsibilities

German Speaking Help Desk Customer Support
Salary: up to £25,000 pa
Location: Blackburn, Lancashire
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 409FH1


***Monday to Friday***
***Full training provided***


Main duties:
To be responsible for providing high-quality level of customer service to customers


The Role:
- To deliver excellent Customer Service through their helpdesk
- To resolve technical issues / trouble shooting relating to the company’s products
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments

Candidate's Profile

- Fluent in German and English ( written and spoken)
- IT / Technical minded
- Previous help desk and customer care experience is desirable
- Excellent communication skills
- Proactive & dynamic


 

Salary

up to £25,000 pa

Keywords

Technical Support, Customer Care, Customer Service, Customer Support, Support Coordinator, Product Support, Helpdesk, IT, Software, Sales Administration, Sales Support, Export Sales, Fluent in German

Status

Live


Salary

up to £25,000 pa


Reference

409FH1


Location

Blackburn


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