German Speaking Holiday Booking Consultant

Whitstable

Ref: 443CSG1

Company Profile

Our client is a well-established, family owned company providing holiday villa rentals in Italy

Responsibilities

German Speaking Holiday Booking Consultant
Salary: £26k plus Benefits
Location: Whitstable, Kent
At commuting distance by car from Margate, Herne Bay, Broadstairs, Thanet, Canterbury, Dover, Faversham, Sittingbourne, Medway, Folkestone, Ashford, Rochester, Kent .
Ref: 443CSG1


*Office based / full time*
*Training provided*
*Open to graduates too*
*Exciting opportunity to join a dynamic team*


Main Duties:
Providing exceptional customer service to clients and prospective clients as a villa specialist


The Role:
-To provide a high level Customer Service to German speaking customers
- To handle inbound communications and respond accordingly
- To respond and deal to all queries in a timely and efficient manner
- To work with internal departments to ensure the business is run efficiently
- To continuously gain knowledge of holiday rentals and their locations
- Translations where necessary as well as assisting with social media platforms
- Assist in maintaining the company website to a high standard


 

Candidate's Profile

- Fluent in GERMAN is essential (written and spoken)
- Excellent communication skills
- An interest in Travel and Tourism is desirable but not a necessity
- Able to work as part of a team
- Problem solver, confident and dynamic personality
- Excellent attention to detail
- IT literate

Salary

 £26k + Other Benefits

Keywords

Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian

Status

Live


Salary

£26,000 pa


Reference

443CSG1


Location

Whitstable


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