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GERMAN speaking IT Support
Nottinghamshire Up to £24,000 pa
Status Date Added Reference

Filled 11/05/2019 342G
Company Profile:

Our client is a well-established IT Service Desk Support provider.


GERMAN speaking IT Support
Customer Service, Client Support, Customer Care, Help Desk,  1st and 2nd line Support, Technical Support, Service Support, Helpdesk, IT, Software,  Software Support, Technical Software, Network environment, Outlook, Installation, Server virtualization, Testing, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management,  MS Office, Windows 8, Windows 10, Office 365, Fluent in German, Fluent in French, Fluent in Spanish, Fluent in Italian
Salary: Up to £24,000 pa depending on experience + Bonus + Benefits

Ref: 342G

*** IT background is essential for this role ***
** Excellent career progression within he company **

Main Duties:
To provide IT systems and processes support to all users within the group (UK & Europe)

The Role:
- Provide 1st and 2nd line support and problem fixing for end users on all systems
  (Including remote)
- Support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- Provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- Guaranty that reported problems are dealt with professionally and in a timely manner
- Priorities tasks to achieve SLA’s
- Occasional travel to other sites and visit clients

Candidate's Profile:

- Fluent in German and English (written and spoken)
- Other language knowledge woul dbe a Bonus (French or Italian or Spanish)
- Previous experiences in IT support, 1st line desk support or IT / Technical related
  Customer Services is ESSENTIAL

- IT related problem solving skills
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8


Up to £24,000 pa depending on experience  + Bonus + Benefits