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German Speaking Mechanical Engineering Support
West London up to £35,000 + benefits
Status Date Added Reference

Filled 05/11/2018 344GES
Company Profile:

Our client is a well-established international mechanical engineering and manufacturing company.

Responsibilities:

German Speaking Mechanical Engineering Support 
Customer Service, Technical Support, Technical Customer Service, Customer Service Advisor, Office work, Mechanical Engineering, Engineer, Technical Advisor, Sales Administration, Sales Support, Manufacturing, Administration, Fluent in German, Fluent in English
Salary: up to £35,000 depending on experience + Excellent Benefits
Location: West London

REF: 344GES


*** Excellent career opportunity within an international manufacturer ***
** Training will be provided in Germany and in Israel **
* Full time permanent role available immediately *

Main Duties:
To deal with the day to day Technical Support and Customer Service across the German Market

The Role:
- To support and work alongside the Sales Managers and Mechanical Engineers
- To deliver Excellent Customer Service
- To provide Technical Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To provide comprehensive responses to customer queries related to stock, quotations
  pricing, delivery etc.
- To build a strong relationship with customers
- To keep accurate records and data input
- To deal with customers complaints
- Occasional International travels for training and development
- To liaise with other internal departments


Candidate's Profile:

- Fluent in English and German ( Written & Spoken)
- Technical/Mechanical engineering background/degree would be a strong advantage
- Technical Customer Service Experience (not IT or chemical engineering)
- Confident telephone manners
- Good problem solver
- Excellent communications skills
- Proactive & adaptable to work under pressure
- IT literate

Salary:

up to £35,000 pa + Excellent Benefits