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German speaking Technical Customer Service Advisor
Winchester cca. £24,000 p.a.
Status Date Added Reference

Vacant 10/07/2020 3119GCT
Company Profile:

Our client is a well-established UK manufacturing company with international operations.

Responsibilities:

German speaking Technical Customer Service Advisor
Customer Service Coordinator, Technical, Manufacturing, Engineering, Mechanical Engineering, Chemical Engineering, Coordinator, Administrator, Sales Support, Sales Coordinator, Account Management, Customer Service, Customer Care, Customer Advisor, Sales, Marketing, Sales administration, B2B, Order processing, SAP, Oracle, Quotations, Translation, Invoices, Shipment, Freight, Fluent in German, Hampshire
Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian
Salary: cca. £24,000 p.a. + Excellent Benefits
Location: Winchester area, Hampshire
At commutable distance from Winchester, Portsmouth, Southampton, Andover, Basingstoke, Hampshire, M3, M27, A31
Ref: 3119GCT

*** Excellent opportunity to join Manufacturing engineering company providing world-class technical expertise ***
*** Full time position (Mon-Fri 8.30am -5pm) available from July ***
*** Due to the company's location ideally for car owners ***

Main duties:
To be responsible for the daily Customer Services Coordination and Technical Support

The Role:
- To deal with enquiries on the daily basis over the phone and email
- To process orders accurately in the system
- To process freight quotations and inform clients
- To create pro forma invoices, process the payments and follow up
- To create credit notes and maintain customer pricelists
- To set up new accounts and update customers details with accuracy
- To manage data input and file management
- To provide occasional language support and translation for other departments

Candidate's Profile:

- Fluent in English and German (Written and spoken) – Essential
- Previous experience in a Customer Service / Account Management within manufacturing industry
- Engineering Degree would be a strong advantages
- Excellent communication and organisation skills
- IT literate (MS Office), ERP software knowledge (SAP or Oracle)
- Able to work as part of a team as well as to take initiatives
- Proactive and dynamic personality
- Own transport (company is difficult to reach by public transport)

Salary:

cca. £24,000 p.a. + Excellent Benefits