A well-established tour operator based in North-West London specialising in creating tours in Great Britain and Ireland

German speaking Tour Operations Executive
Location: London
Hybrid work 3 days a week in the office after training
Salary: up to £30,000 per annum depending on experience
Ref: 4239GO

Main duties: An exciting opportunity to be the main point of contact for clients and suppliers until the end of the tour ensuring the clients have the best experience

The role:
– Creating and preparing itineraries, quotations and costings for groups
– General bookings in tour plan and ensuring groups are placed in hotels
– Requesting services from suppliers as needed
– Admin of group bookings including but not limited to amendments / cancellations / room lists etc.
– Ensuring tours run smoothly from start to finish while making certain client requests are processed
– Negotiating rates with suppliers
– Issuing of documentation
– Processing invoices
– Providing 24-hour assistance
– Liaising with internal and external stakeholders / suppliers as necessary
– Creating strong relationships with clients

– Fluent in German (written and spoken) – Essential
– Previous experience in travel, tour operations, events or hospitality
– Shows willingness to learn about destinations relating to tours
– Excellent communication and organisation skills
– Proactive, dynamic and ability to multi task
– IT literate (MS Office)
– Able to work as part of a team as well as to take initiatives

Up to £30,000 per annum depending on experience