Healthcare Coordinator (Italian speaking)


Ref: 5234P2

Company Profile

Our client is a well-established company that provides support to the pharmaceutical, biotechnology, and medical industries on an international scale


Healthcare Coordinator (Italian speaking)
Salary: £25,000 + Excellent Benefits
Location: Derby, Derbyshire
At commutable distance by car from Burton upon Trent, Willington, Stafford, Nottingham, Loughborough, Stoke-on-Trent, Lichfield, Tamworth, Macclesfield, Chesterfield, Masfield, Leicester, Derbyshire
Ref: 5234P2

Main duties:
To be responsible for providing high-quality level of customer service to health care professionals and partners

The Role: 
- To be the first point of contact for deliver excellent multilingual Customer Service in English AND Italian
- To provide Customer Support to new and existing customers in the healthcare industry 
- To help support physicians with operational issues
- To ensure regional requirements are followed
- To promote a patient focused culture amongst all partners
- To monitor efficiency of ongoing programs and report to the line manager
- To deal with administrative duties (translation of relevant documentation)
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments

Candidate's Profile

- Fluent in English AND Italian – written and spoken (Essential) 
- Previous Administration or Customer service experience desirable 
- Experience within the healthcare / pharmaceutical desirable but not essential
- Background or Academic degree in Life sciences, Biology, Chemistry, Healthcare desirable
- Good interpersonal skills, proactive & dynamic
- Able to work independently from home
- Computer Literate or Qualifications


£25,000 pa + Excellent Benefits


Customer Care, Customer Service, Customer Support, Healthcare, Pharma, Pharmaceutical, Biotech, Chemistry, Chemical, Support Coordinator, Export, Product Support, Sales Administration, Sales Support, Technical Support, Export Sales, Inside Sales, Italian Speaker, Sales coordinator




£25,000 pa





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