Watford
Ref: 8147TE
A well-established and award-winning company with international operations
Italian and Spanish speaking Technical Support Engineer
Location: Watford
Salary: up to £50,000 per annum plus benefits
Ref: 8147TE
Main duties:
To provide first line technical support and diagnose electrical or mechanical faults.
The role:
– To provide first line technical support and remote fault diagnosis
– To provide initial assessment, identify faulty parts or systems and react accordingly
– To organise visits from specialised field engineers depending on the fault
– To order replacement parts and ensure timely delivery
– To escalate enquiries when required and complete all necessary documentation
– To log the support case and keep the client and system up to date on the process
– Fluent in Italian AND Spanish (written and spoken) – Essential
– Previous experience in electrical or mechanical engineering within the print industry – Essential
– Knowledge of electrical and mechanical schematics
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment
Up to £50,000 plus benefits