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Italian Speaking Customer & Sales Coordinator
Middlesbrough up to £30,000 pa
Status Date Added Reference

Vacant 09/12/2019 429GG
Company Profile:

Our client is a leading European company in the Market Research sector.

Responsibilities:

Italian Speaking Customer & Sales Coordinator
Customer Care, Customer Service, Customer Support, Support Coordinator, Export, Sales, Lead Conversion, Market Analysis, Customer Coordinator, Product Support, Sales Administration, Sales Support, Data Analysis, Customer Retention, Communication, Market Research, Fluent in Italian, Italy
Location: Middlesbrough - North East England
At commutable distance from: Sunderland, Darlington, Cleveland, Newcastle upon Tyne, Tyne & wear, North Yorshire, Hartlepool and areas along A1 (M1) North East.
Salary: £25,000 pa to £30,000 pa basic + annual discretionary bonus
Ref: 429GG

Main Duties:
To provide excellent Customer Service and Sales Support towards the growth of the Italian Market.

The Role:
- To provide excellent customer support to Italian speaking customers via telephone, email and online
- To be the first point of contact for italian customers
- To respond to enquiries generated from direct marketing
- To maximise lead conversion of customer enquiries for business growth
- To play a fundamental role in the sales growth of the Italian market
- To ensure a high level of satisfaction with the overall customer experience
- To provide daily support and deliver product demos to grow the subscribed customer base
- To indentify potential sales opportunities

Candidate's Profile:

- Fluent in Italian & English – written & spoken
- Previous Customer Service and/or B2B Sales  experience essential
- Data/Market Research knowledge would be an advantage
- Highly methodical & great attention to details
- Strongly self-motivated & proactive
- Computer literate (Microsoft packages)

Salary:

£25,000 pa to £30,000 pa basic + annual discretionary bonus