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Italian speaking IT Support
Chertsey cca. £30,000 pa
Status Date Added Reference

Vacant 09/12/2019 365I
Company Profile:

Our client is a well-established IT Service Desk Support provider on the European Market

Responsibilities:

Italian speaking IT Support
Help Desk, Technical Support, 1st line, 2nd line, IT Engineer, Service Desk, Service Support, Customer Service, Client Support, Customer Care, IT, Software,  Software Support, Technical Software, Network environment, Remote Desktop, DHCP, Hard Disks, RJ45, RJ11, Fluent in English, Fluent in Italian
Salary: Negotiable cca. £30,000 pa depending on experience + Excellent Benefits
Location: Chertsey, Surrey (South West London)
At commutable from Waterloo by South Western Railway: London central, Waterloo, Vauxhall, Clapham, Earlsfield, Wimbledon, Raynes Park, New Malden, Barrylands, Surbiton, Esher, Hersham, Walton-on-Thames, Weybridge, Addlestone, Chertsey
At commutable distance by car from Surrey on M3 and M25 corridor
Ref: 365I

*** IT experience and technical support background is necessary for the role ***
*** Immediate start available after the interview process ***
*** Only 50 mins by South Western Railway from Waterloo, London Central ***

Main Duties:
To provide IT systems and processes support to all users within the group (UK & Italy)

The Role:
- To provide 1st line and 2nd line technical support and problem fixing for end users on all
  systems (Including remote)
- To support hardware maintenance and troubleshooting (Desktops, printers, cameras,
  servers)
- Software installation and maintenance
- To provide network support, phone system support
- Installation and administration of users for special video recording software
- To guaranty that reported problems are dealt with professionally and in a timely
  manner
- To priorities tasks to achieve SLA’s

Candidate's Profile:

- Fluent in Italian and English (written and spoken)
- Previous experiences in IT support, 1st or 2nd line help desk support or technical customer services is necessary
- Spanish, French or German knowledge would be a bonus
- IT related problem solving skills and technical IT knowledge
- Excellent and professional communication skills

Salary:

Negotiable cca. £30,000 pa depending on experience + Excellent Benefits