Italian speaking Sales Support and Customer Service


Ref: 287I

Company Profile

Our client is well-established and is one of the world\\\'s leading suppliers in its industry sector.


Italian speaking Sales Support and Customer Service
Salary: £21,000 - £28,000 p.a. Depending on Experience + Benefits
Location: Northamptonshire
REF: 287I

Main Duties:
To support the Field Sales Managers to provide outstanding Customer Service & Care

The Role:
- To process / coordinate enquiries via email, telephone
- To provide quotation and process orders in a timely fashion
- To follow orders through from production to delivery and update clients on progress
- To coordinate & liaise with other departments as necessary / ensure proactive
- To provide a variety of administrative support to the Field Sales Manager (Stock levels,
   material costs, margins, prices, quotations, etc. )
- To undertake some credit control activities (invoicing and credit notes)
- To provide after sales service and customer support

Candidate's Profile

- Fluent in English and Italian (Written & Spoken) is ESSENTIAL
- Previous experience in Customer Services and/or Sales Administration / Order
   Processing in B2B

- Background within manufacturer is a strong advantage
- Excellent communication, organisational skills & attention to detail
- Export documentation knowledge is beneficial
- MS Excel knowledge and ERP Software skills required


Up to £28,000 pa Depending on Experience + Other Benefits including Christmas Shutdown


Customer Service, Customer Support, Sales Administration, Internal Sales, Data input, Stock level, Quotation, Pricing, Order Processing, Export, Logistics, Invoicing, Bill of lading, Manufacturing, Fluent in Italian, Inside Sales, Sales Support, Export




Up to £28,000 pa





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