Our client is a well-established tour operator specialising in creating tours in Great Britain and Ireland

Italian speaking Travel Account Executive
Salary: up to £34,000 per annum depending on experience
Location: London
Hybrid work
Ref:4248AI

Main duties: An exciting opportunity to be the main point of contact with clients building relationships with the aim to increase sales while providing outstanding service.

The Role:
– To develop a relationship with your clients to understand their needs ensuring the products are best suited in order to increase sales and growth in your territory
– Be able to understand the client’s sales cycle ensuring quotes are relevant
– Ensuring the development and on boarding of new business
– Meeting client’s requirements ensuring the best product is offered to maximise sales
– Liaising with clients and internal teams in preparing itineraries, costings and quotes
– Ensuring offers are competitive and profitable
– Resolving any client queries as needed
– Ensuring all details are recorded accurately
– Additional tasks may include: supporting the client during a tour ensuring itineraries, documents, hotel placements are checked, support 24-hour emergency assistance, support team members
– Following a successful probation period, this position is offered on a hybrid working system

– Fluent in Italian essential
– Fluent in Spanish as an additional language beneficial but not required
– 2 years’ experience within the travel or tour operations industry highly recommended
– Knowledge of destinations in Great Britain and Ireland beneficial
– Passion for travel and tourism
– Excellent communication and organisational skills
– Proactive, dynamic and ability to multi task
– IT literate
– Able to work as part of a team as well as to take initiatives

Up to £34,000 per annum depending on experience