A well-established International Tour Operator

Italian speaking Travel Operations Executive
Location: North London – hybrid working options
Salary: Up to £32,000 depending on experience plus Benefits
Ref: 5476I

Main Duties:
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland

The Role:
– Provide a high-level Customer Service to customers
– Handle inbound communications and respond accordingly
– Respond and deal to all queries in a timely and efficient manner
– Work with internal departments to ensure the business is run efficiently
– Gain continuous knowledge of holiday group requirements and offers
– Able to negotiate supplier rates and always buy at the best possible price
– Attend familiarisation trips, trade fairs and meetings as directed.

– Excellent command of English
– Full fluency in Italian
– Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar.
– Good knowledge of UK as a destination and its tourism products
– Positive, problem solver, confident and dynamic personality
– Good team player / Excellent communication skills
– Excellent attention to detail / IT literate

Up to £32,000 depending on experience plus benefits