Italian speaking Travel Operations Executive

London

Ref: 555BA

Company Profile

Our client is a well-established international Tour Operator

Responsibilities

Italian speaking Travel Operations Executive
Salary: Up to £33,000 DOE + Benefits
Location: North London - office based
Ref: 555BA


Main Duties:
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland


The Role:
- Provide a high level Customer Service to European speaking customers
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Able to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.

Candidate's Profile

- Excellent command of English
- Fluency in Italian with additional fluency in French - Advantageous
- Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar
- Good knowledge of UK as a destination and its tourism products
- Positive, problem solver, confident and dynamic personality
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate

Salary

Up to £33,000 Depending On Experience + Benefits

Keywords

Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Villa, Chalet, Hotels, Flight, Airlines, Hospitality, Host, Travel assistant, Hotel receptionist, Travel agent, Holiday booking, Travel Specialist, French Speaker, Senior Tour Operations, inbound travel groups, Group Operators, French speaking, Italian  speaking, Spanish Speaking, German speaking

Status

Closed


Salary

Up to 33,000


Reference

555BA


Location

London


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