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Japanese Speaking IT Customer Service
Manchester £20,000 to £22,000 pa
Status Date Added Reference

Vacant 19/03/2019 D15J
Company Profile:

Our client is an innovative British company with international presence

Responsibilities:

Japanese Speaking IT Customer Service
Account Management, Customer Service, Client relationships, Fluent in English, Negotiation Skills, Proactive, Problem Solving, Account manager, Communication Skills, Adaptable, Flexible, IT Support, Fluent in Japanese
Salary: £20,000 to £22,000 per annum Depending On Experience + Benefits
Location: Manchester
At commutable distance by car from Salford, North West Manchester, Bolton, Wigan, Warrington, Stretford, Rochdale, Preston, Altrincham, Bury, M62, M61, M602
Ref: D15J

*** The candidate needs to be eligible to work in the UK ***
*** Excellent opportunity to work within a fast growing company ***

Main duties:
To manage and support clients

The Role:
- To support clients with any technical queries by phone and by email
- To communicate and manage negotiations with clients
- To manage existing and new accounts
- To manage and update internal databases
- To find solutions
- Full training provided

Candidate's Profile:

- Fluent in Japanese & English (Written & Spoken) is essential
- Excellent communication, negotiation and interpersonal skills
- Excellent IT Skills
- Able to work as part of a team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Proactive and dynamic personality
- Excellent attention to detail

Salary:

£20,000 to £22,000 per annum Depending On Experience + Benefits