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Mandarin speaking Customer Service Advisor
Colchester £20.000 p.a.
Status Date Added Reference

Vacant 16/01/2017 216TS1
Company Profile:

Their winning combination of services have made my client the trusted partner to more than 45,000 organizations worldwide

Responsibilities:

Mandarin speaking Customer Service Advisor
Customer Service, Inbound Call, Customer Care, Customer Support, Fluent Mandarin, Administrator, Verification, Vetting
Location: Colchester, Essex
At commutable distance by car from Braintree, Chelmsford, Clacton, Halstead, Harwich, Ipswich, Maldon, Manningtree, Mersea, Tiptree, Sudbury, Walton, Witham, Essex, Suffolk, East Anglia
Salary; £20.000 p.a.
Ref: 216TS1

**Full training will be provided - also suitable to recent graduates**

Main duties:
To be the first point of contact for customers

The Role:
- To ensure professional interaction with customers at all times and follow the company
  guidelines
- To provide clients with accurate information on potential employees
- Conduct candidates background checks
- Analyse discrepancies and adverse information
- Collect and forward reference requests by email, fax and post
- Obtain feedback from quality control
- Work in a multicultural, team oriented, and performance driven, environment



Candidate's Profile:

- Fluent in English & Mandarin (written & spoken)
- IT literate (Outlook, Excel, Internet…)
- Excellent communication skills
- Excellent organisation skills & attention to detail
- Able to work as part of the team with initiative and drive
- Proactive approach & customer-focussed

Salary:

£20.000 p.a. (starting salary) + bens