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Mandarin speaking Customer Service Advisor
Colchester £20.000 p.a.
Status Date Added Reference

Vacant 28/03/2017 216TS1
Company Profile:

Their winning combination of services have made my client the trusted partner to more than 45,000 organizations worldwide


Mandarin speaking Customer Service Advisor
Customer Service, Inbound Call, Customer Care, Customer Support, Fluent Mandarin, Administrator, Verification, Vetting
Location: Colchester, Essex
At commutable distance by car from Braintree, Chelmsford, Clacton, Halstead, Harwich, Ipswich, Maldon, Manningtree, Mersea, Tiptree, Sudbury, Walton, Witham, Essex, Suffolk, East Anglia
Salary; £20.000 p.a.
Ref: 216TS1

**Full training will be provided - also suitable to recent graduates**

Main duties:
To be the first point of contact for customers

The Role:
- To ensure professional interaction with customers at all times and follow the company
- To provide clients with accurate information on potential employees
- Conduct candidates background checks
- Analyse discrepancies and adverse information
- Collect and forward reference requests by email, fax and post
- Obtain feedback from quality control
- Work in a multicultural, team oriented, and performance driven, environment

Candidate's Profile:

- Fluent in English & Mandarin (written & spoken)
- IT literate (Outlook, Excel, Internet…)
- Excellent communication skills
- Excellent organisation skills & attention to detail
- Able to work as part of the team with initiative and drive
- Proactive approach & customer-focussed


£20.000 p.a. (starting salary) + bens