A global leading manufacturer of specific components with applications in heavy industrial environments

Mechanical Support Engineer – Germany m/w/d
Location: Düsseldorf
Salary: 80 000€ per annum plus bonus
Ref: 751GE1

Main duties:
Work alongside and support the Sales Engineer for Germany, conduct training, address customer concerns and support the onboarding of new customers.

The role:
– Deliver virtual and onsite product training from disassembly, filling, and servicing.
– Build and maintain strong relationships with customers and channel partners.
– Help achieve sales goals by contributing to a profitable and sustainable sales pipeline.
– Install components like hoses to ensure proper product functionality.
– Stay informed on industry trends, technologies, and solutions by participating in technical forums.
– Gather customer feedback and propose product or service improvements to leadership.
– Recommend tailored solutions to address customer application challenges.
– Lead by example while collaborating across teams to drive organizational success.
– Support company initiatives and align with organizational values.

– Fluent in German and English (written and spoken)
– Qualified Engineer with experience within manufacturing or industrial settings.
– Experience within the metalworking industry with a focus on technical applications.
– Familiarity with spare part applications such as nitrogen gas products
– Strong communication and relationship-building abilities.
– Expertise in lean enterprise tools and continuous improvement practices.
– Data-driven decision-making with the ability to manage ambiguity.
– Results-oriented mindset with a sense of urgency.
– Up to 20% travel to customer or partner locations.

100 000€ OTE per annum