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Multilingual IT Support (French/German/Italian/Spanish)
Surrey Up to £25,000 pa
Status Date Added Reference

Filled 01/02/2019 365IT
Company Profile:

Our client is a well-established IT Service Desk Support provider.

Responsibilities:

Multilingual IT Support (French/German/Italian/Spanish)
Help Desk, Technical Support, Service Support, Customer Service, Client Support, Customer Care,, IT, Software,  Software Support, Technical Software, Network environment, Outlook, Installation, Server virtualization, Testing, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management,  MS Office, Windows 8, Windows 10, Office 365, Fluent in English, Fluent in French, Fluent in German, Fluent in Italian, Fluent in Spanish, Surrey
Salary: Up to £25,000 pa depending on experience + Excellent Benefits
Location: Surrey

Ref: 365IT

*** Career progression within the company ***

Main Duties:
To provide IT systems and processes support to all users within the group (UK & Europe)

The Role:
- To provide 1st line support and problem fixing for end users on all systems (Including
  remote)
- To support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- To provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- To guaranty that reported problems are dealt with professionally and in a timely manner
- To priorities tasks to achieve SLA’s
 


Candidate's Profile:

- Fluent in 2 languages: French / German/ Italian / Spanish
- Fluent in English (Spoken and Written)
- Previous experiences in IT support, 1st line desk support or customer services is
 Essential

- IT related problem solving skills
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10,
  Windows 8

Salary:

Up to £25,000 pa depending on experience  + Excellent Benefits