A well-established and award-winning company with international operations.

Polish speaking Account Coordinator
Location: Watford
Hybrid working Available
Salary: up to £30,000 per annum plus benefits
Ref: 8181PA

Main duties:
To be the point of contact for customers and maintain successful client relations.

The Role:
– To maintain long-lasting successful relations with customers to increase customer retention
– To address customer concerns and find solutions to increase satisfaction
– To work with internal departments and act as a liaison for the customer
– To make customer aware of product portfolio and identify opportunities for additional sales
– To monitor customer spending pattern and provide recommendations accordingly

– Fluent in Polish (written and spoken) – Essential
– Fluent in an additional European language (written and spoken) – Very beneficial
– Previous experience in customer service and/or account management – Essential
– Proactive, confident and dynamic personality
– Patient and adaptable with excellent organisation
– Excellent communication skills and a team player
– IT literate

Up to £30,000 per annum plus benefits