Bilingual and Multilingual Job Vacancies

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Portuguese and Spanish speaking IT Service Support
Nottingham Up to £24,000 pa
Status Date Added Reference

Vacant 16/08/2019 342PS
Company Profile:

To provide IT systems and processes support to all users within the group (Worldwide)

Responsibilities:

Portuguese and Spanish speaking IT Service Support
Customer Service, Client Support, Customer Care, Help Desk, Technical Support, Service Support, Helpdesk, IT, Software,  Software Support, Technical Software, Network environment, Outlook, Installation, Server virtualization, Testing, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management,  MS Office, Windows 8, Windows 10, Office 365, Fluent in Portuguese, Fluent in Spanish
Salary: £19,000 - £24,000 p.a. depending on experience + Benefits
Location: Nottingham, Nottinghamshire
At commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1
Ref: 342PS

*** Candidate be able to commute to Nottingham central by public transport ***
***  Full customer service training will be provided, career progression within the company ***
*** Shift patterns: Mon - Fri 11:00-23:00 ***

Main Duties:
To provide IT systems and processes support to all users within the group (Worldwide)

The Role:
- Provide 1st line support and problem fixing for end users on all systems (Including remote)
- Support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- Provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- Guaranty that reported problems are dealt with professionally and in a timely manner
- Priorities tasks to achieve SLA’s


Candidate's Profile:

- Fluent in Portuguese to close to a mother tongue standard
- Fluent in Spanish would be a STRONG ADVANTAGE
- Fluent in English (Spoken and Written)
- Previous experiences in IT support, 1st line desk support or Customer Services WOULD BE A BONUS
- IT related problem solving skills IS ESSENTIALS
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8
- Candidate be able to commute to Nottingham central by public transport




Salary:

Up to £24,000 pa depending on experience  + Bonus + Benefits