Our client is a luxury European travel specialist.

Senior Customer Services and Travel Advisor
Salary: Up to £29,000 pa (DOE) + Bonus
Location: Berkshire
Ref: 107FR1

*Full time & Permanent position*
*Fully office based*

Main duties:
Delivering an excellent customer service from the moment of booking, to post travel follow-up.

The Role:
-Handle clients’ pre travel queries by email and phone
-Prepare and send all travel documents to customers
-Deal with post travel feedback
-Administrative tasks
-Organising itineraries
-Occasional overseas travel

-Excellent communication skills (verbal and written)
-Previous experience in travel industry
-Excellent customer service skills and experience
-Good computer skills (MS office and outlook)
-Pleasant telephone manner
-Great attention to detail and enjoy being a team player

Up to £29,000 pa (DOE) + Bonus

Travel, Customer Service, Support, Fluent in French, GDS, Communication, Amadeus, Galileo, Sabre, Luxury Travel, Cruise, Booking travel, Itineraries, Emails, Phone, Travel Administration, Tour Operator, Inbound Calls, Travel agent, Booking System