Our client is a well-established and award winning company with international operations.

Spanish speaking Customer Account Coordinator
Salary: circa £27,000 p.a. + Benefits
Location: Hertfordshire
Ref: 898SAC

*** Hybrid Working Available ***

Main duties:
To be the point of contact for customers and maintain successful client relations.

The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for sales
- To monitor customer spending pattern and provide recommendations accordingly
- To contact dormant accounts and find solutions to encourage re-activation

- Fluent in Spanish (written and spoken) - Essential
- Previous experience in customer service and/or account management – Essential
- Proactive, confident and dynamic personality
- Patient and adaptable with excellent organisation
- Excellent communication skills and a team player
- IT literate

circa £27,000 p.a. + Benefits

Customer Relations, Client Relations, Admin, Customer Service, Contracts, Customer Retention, Account Management, Spanish