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Spanish speaking Customer Service Advisor in Heilbronn (Baden-Württemberg) - 20 hours per week
Baden-Württemberg Competitive
Status Date Added Reference

Filled 16/09/2020 344SCS
Company Profile:

Our client is a well-established international engineering and manufacturing company.


Spanish speaking Customer Service Advisor (Baden-Württemberg) - 20 hours per week
Customer Service, SAP, Customer Support, Technical Customer Service, Quotation, Order processing, Purchasing, B2B manufacturing, Distribution, ERP, Invoicing, Coordination, Sales Administration, Sales Support, Manufacturing, Engineering, Electrical Engineering, Export, German, Germany, Stuttgart, Heilbronn, Deutschland, Baden Württemberg
Salary: Competitive, depends on experiences (part time - 20 hours per week)
Location: Baden-Württemberg
Ref: 344SCS

*** Excellent opportunity within an international manufacturer company ***

Main Duties:
To support the Engineers and Sales Team with order processing and export administration also providing excellent level of customer service.

The Role:
- To deal with enquiries and process orders in the system
- To check the pricelist and quotations and put all details accordingly in the system
- To manage return process and resolve any issues related to orders
- To support Sales and Engineers Team with administration
- To respond to customer queries relating to stock availability, quotations, delivery
- To provide Technical Support and have a pro-active contact with existing and
  potential customers
- To keep accurate records and maintain customer databases
- To deal with general administrative duties

Candidate's Profile:

- Fluent in Spanish written and spoken is essential
- Fluent in English and German written and spoken
- Customer Service experiences within Manufacturing Company is a strong
- Technical support background would be a bonus
- Experiences in Order Processing or Purchasing is a bonus
- ERP system knowledge and MS Office skills necessary
- SAP knowledge is a strong advantage
- Communicative, proactive attitude to resolve problems
- Lives at commutable distance from Heilbronn, Baden-Württemberg


Competitive, depends on experiences(part time - 20 hours per week)