A well-established company who pride themselves in being the market leader in their industry with global operations

Spanish speaking Customer Service Advisor
Location: Omagh, Northern Ireland
Office Based Role
Salary: circa £30,000 per annum depending on experience
Ref: 8228CS

Main duties: To provide excellent customer service and administrative support

The role:
– Deliver efficient and professional customer service to new and existing customers
– Act as a first point of call to resolve any issues or customer enquiries
– Assist with administration and event support when needed
– Analyse and monitor customer trends and suggest improvements to management as necessary
– Provide troubleshooting advice for the website and ordering process
– Supervision of evening internship staff, setting their workload and monitoring previous evening’s work
– Occasional evening work to support evening internship staff

– Fluent in Spanish (spoken and written) – Essential
– Previous experience in customer service and administration
– Excellent communication and interpersonal skills
– Dynamic, confident and motivated candidate
– IT literate

Circa £30,000 per annum depending on experience