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Spanish Speaking Support Engineer (Manufacturing)
Hertfordshire circa up to £30,000 pa
Status Date Added Reference

Filled 15/11/2018 8050SC1
Company Profile:

Our client is a well-established, international leading company in the Manufacturing Sector

Responsibilities:

Spanish Speaking Support Engineer (Manufacturing)
Customer service, Quotations, Spanish speaking, Spain, Manufacturing, IT support, Tecnical Support, Customer Care, Engineer, Engineering, equipment, Hardware, Software
Location:  Hertfordshire

Salary: circa up to £30,000 pa + Bens
Ref: 8050SC1

The role:
To support the sales process by monitoring customer’s accounts and providing excellent IT and Technical Support

Main Duties:
- To establish and maintain relationships with clients, being the main point of contact for Spanish speaking customers
- To ensure all customer enquiries or requests are dealt efficiently
- To provide excellent IT and Technical Support
- To own problems and provide solutions to customers
- To master nuances of the 3D Systems e-commerce system and back office management software
- To communicate progress, changes, and all issues to customers in a timely manner
- To maintain excellent procedures and documenting detail
- To assist other team members with workload as required

Candidate's Profile:

- Fluent in English and Spanish to mother tongue level - Essential.
- Previous knowledge of a manufacturing or Technical support environment would be advantage.
- Engineering and/or Technical background - Essential
- Excellent communication, interpersonal and relationship building skills.
- Strong team player.
- Computer literate (Outlook, Word, Excel).
- Problem solver, organised, attention to detail and multitasking skills.

Salary:

circa up to £30,000 pa - Free parking onsite - 25 days holiday plus BH - private medical insurance enhanced pension scheme