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Spanish Speaking Support Engineer (Manufacturing)
Hertfordshire circa up to £30,000 pa
Status Date Added Reference

Filled 15/11/2018 8050SC1
Company Profile:

Our client is a well-established, international leading company in the Manufacturing Sector


Spanish Speaking Support Engineer (Manufacturing)
Customer service, Quotations, Spanish speaking, Spain, Manufacturing, IT support, Tecnical Support, Customer Care, Engineer, Engineering, equipment, Hardware, Software
Location:  Hertfordshire

Salary: circa up to £30,000 pa + Bens
Ref: 8050SC1

The role:
To support the sales process by monitoring customer’s accounts and providing excellent IT and Technical Support

Main Duties:
- To establish and maintain relationships with clients, being the main point of contact for Spanish speaking customers
- To ensure all customer enquiries or requests are dealt efficiently
- To provide excellent IT and Technical Support
- To own problems and provide solutions to customers
- To master nuances of the 3D Systems e-commerce system and back office management software
- To communicate progress, changes, and all issues to customers in a timely manner
- To maintain excellent procedures and documenting detail
- To assist other team members with workload as required

Candidate's Profile:

- Fluent in English and Spanish to mother tongue level - Essential.
- Previous knowledge of a manufacturing or Technical support environment would be advantage.
- Engineering and/or Technical background - Essential
- Excellent communication, interpersonal and relationship building skills.
- Strong team player.
- Computer literate (Outlook, Word, Excel).
- Problem solver, organised, attention to detail and multitasking skills.


circa up to £30,000 pa - Free parking onsite - 25 days holiday plus BH - private medical insurance enhanced pension scheme