Bilingual and Multilingual Job Vacancies

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Swedish or Danish speaking Customer Service Representative - home office
Home office cca. £19,000 p.a.
Status Date Added Reference

Vacant 09/12/2019 362NOR
Company Profile:

Our client is a fast growing & ambitious company to provide excellent Technical and Sales Support on the European Market.

Responsibilities:

Swedish or Danish speaking Customer Service Representative - home office
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, Danish, Swedish, Finnish, Norwegian, South Yorkshire, West Yorkshire, Yorkshire
Salary: cca. £19,000 p.a. + Benefits
Location: Home office (UK or Europe based)
Ref: 362NOR

*** Open to recent graduate too, training will be provided ***
*** Excellent Job Opportunity to start your career within a multilingual team ***
*** Flexi home based position based in the UK or Europe ***

Main duties:
To provide excellent level of Customer Service and Sales Support for Nordic Countries.

The Role:
 -To deal with clients' enquiries on different online platforms (Live chat, email)
- To process sales orders in the system and manage payments process
- To maintain and develop relationship with new and existing clients
- To give advice to the customers and maximise the sales on the European market
- To organise, manage and track delivery
- To provide technical support on the helpdesk
- To provide excellent standards of customer service

Candidate's Profile:

- Fluent in Danish or Swedish (written and spoken)
- Fluent in English (written and spoken)
- Previous experience in Customer Service would be an advantage
- Excellent communication skills
- Able to work independently and as part of a team
- IT Literate (MS Office, Internet)

Salary:

cca. £19,000 p.a. + Benefits