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Swedish OR Finnish OR Danish Speaking Customer Service Advisor
Bury £17K pa + Benefits
Status Date Added Reference

Vacant 10/12/2018 1KS232DH3
Company Profile:

Our client is a European leader in its industry.

Responsibilities:

Swedish OR Finnish OR Danish Speaking Customer Service Advisor
Coordination, Administration, Customer service,  Help line,  Customer Care, Call Centre, Claims Handler, Administration, Inbound Calls, Outbound Calls, Swedish, Finnish, Danish, Bury, Manchester.
Based in: Bury, North Manchester
At commutable distance by car from: Manchester, Rochdale, Bury, Bolton, Middleton, Radcliffe, Oldham, Ashton-under-Lyne, Stretford, Edenfield, Salford, Wigan, Keighley, Huddersfield, Blackburn, Lancashire, Greater Manchester, Calderdale, Cheshire

Due to the location of the company, ideally you will travel there by car. Public transport also an option.

Salary: £18,500 pa + Benefits  
Ref: 1KS232DH3
 
Main duties
To respond proactively to customer requirements.

The Role
- To respond to emails/calls and enquiries efficiently
- To provide technical support to customers placing orders online
- To communicate with customers regarding products and services
- To develop/maintain positive relationships with customers
- To ensure they receive high standard of service.
- To receive feedback from costumers and provide recommendations for improvements to the line manager

Candidate's Profile:

- Fluent in Swedish OR Finnish OR Danish (to mother tongue standard) – Essential
- Fluent in English (Written & spoken) - Essential
- Previous Customer Service experience
- Excellent communication skills (written and verbal)
- Excellent telephone manners
- IT literate

Salary:

£17K pa + Benefits