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Thai Speaking Travel Consultant
Portsmouth £16K
Status Date Added Reference

Vacant 17/11/2017 1K80LS
Company Profile:

Our client is a well-established international company.

Responsibilities:

Thai Speaking Travel Consultant
Hospitality, Hotel Receptionist, Reception, Travel agent, Hotel reservation, Tourism, Customer service, Customer Relationship, Administration, Enquiry processing, Fluent Thai, Portsmouth.
Location: Portsmouth, Hampshire
At commutable distance by car from: Bognor Regis, Chichester, Eastleigh, Fareham, Havant, Park Gate, Petersfield, Romsey, Southampton, Totton, Waterlooville, Winchester, Hampshire, West Sussex, Wiltshire, South East, South West, A3, M3, A27, M27 corridor
Salary: £16K + £2,400 Overnight allowance + £1,000K language allowance
Ref: 1K80LS

Main duties:
To service all customer travel requirements and provide excellent customer service by providing travel advice, the processing of bookings and dealing with reservation changes.

The Role:
- To arrange customer’s holiday requirements (flights, hotels, packages and ancillaries)  
- To provide high quality of customer service to ensure customer satisfaction at all times
- To sell travel products in order to meet commercial targets
- To process enquiries promptly and accurately
- To amend reservations upon request
- To provide the best service for both the client and the company
- To liaise with team members for cross-selling opportunities

Candidate's Profile:

- Fluent in Thai – Essential
- Fluent in English – Essential
- Previous experience within Customer Service / Travel agency or Tourism
- Knowledge / Experience of Travel Systems
- Exceptional geographic knowledge
- Excellent communication and interpersonal skills
- Computer literate (Word, Excel, Access, PowerPoint)
- Ability to prioritise work and able to work as part of the team
- Customer oriented

Salary:

£16K + £2,400 Overnight allowance + £1,000K language allowance