Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide.

Travel Safety Coordinator
**Important – Shift work: Flexibility to work rotating shifts, including nights and weekends**
Location: Central London
Salary: around £30,000 per annum depending on experience
Ref: 5525M

Main duties:
To help protect travelers by monitoring global events, tracking journeys, and responding quickly to emergencies and security risks.

The role:
– Monitor worldwide events and emerging risks that may impact client travel plans or safety.
– Oversee traveler locations and movements through specialist tracking platforms.
– Evaluate incidents and determine when issues require escalation or immediate action
– Provide timely support and guidance to clients facing travel disruptions or security-related concerns
– Liaise with internal teams and external partners to coordinate effective responses to incidents
– Keep operational records, traveler information, and case notes accurate and up to date
– Contribute to risk assessments, situation reports, and travel security updates to support client decision-making.

– Willingness to work a rotating shift pattern, including days, nights, weekends, and public holidays.
– Good Excel and Microsoft Office skills, with the ability to analyse data and create reports.
– Strong problem-solving skills and the ability to assess situations quickly and make informed decisions
– Excellent written and verbal communication skills, with a professional and client-focused approach.
– An interest in global events, travel, security, and risk management.
– Ability to stay calm, organised, and work effectively under pressure
– Fluency in a second language (French, German, Spanish, Mandarin or Arabic) is desirable but not mandatory

Around £30,000 per annum depending on experience