Our client is a luxurious service provider in the hospitality industry.

French Speaking Booking Agent
Salary: Circa £33k + Commission + benefits
Location: London
Ref: 135FR

*Rotational shift pattern – 40 hours per week*
*Hybrid after 3 months probation*
*Travel ticket loan, discounted food and beverage on site, subsidised eye care, festive hamper, social events and many more benefits*

Main duties:
To maximise revenue through bookings.

The Role:
- Providing excellent customer service (by phone and email)
- Processing rooms reservations for customers
- Using selling techniques to upgrade rooms and achieve targets
- Keep up to date with product knowledge and procedures
- Attend meetings and training sessions
- Administrative duties when required

- Fluent in French (written and spoken) - Essential
- Previous experience in hospitality - Required
- Sales or administrative experience - Desired
- Target driven and motivated
- Excellent communication skills
- Flexible and able to adapt to change

Circa £33,000 pa + Commission + Benefits

Customer service, Bookings, Hospitality, Reservation, Customer support, Luxury, Sales, Up-selling, Cross-selling, Admin, Restaurant, Hotel, Leisure, Fluent in French, London