Our client is a designer, developer, and manufacturer of high-quality products. They are leading the market trends by utilising the newest technologies to deliver the best solutions.

Italian speaking Export Customer Service Coordinator
Salary: up to £25,000 pa + benefits
Location: Sheffield, South Yorkshire
At a commutable distance from Sheffield, Swallownest, Barnsley, Worksop, Chesterfield, Dronfield, Barborough, Maltby, Rotherham, Hoyland, Doncaster, North Anston, Dinnington, Loxley, Clowne, South Yorkshire, North, A57, M1, A630
Ref: 2316I

Main duties:
To assist international clients with all their requirements regarding to the product range and services.

The Role:
- To deal with inquiries on a daily basis over the phone and email
- To process orders in a timeous manner and ensure customer records are kept up to date
- To collaborate positively with other departments within the business with any Customer Service queries
- To deal with the sales process from initial inquiry through to quotation and order placement
- To arrange collections, returns, and deliveries
- To coordinate with warehouses for stock movements
- To ensure customers receive a high standard of service
- To promote the company’s products and services

- Fluent in Italian (written and verbal)
- Previous experience in Customer Service or Export Sales Administration or Logistics would be beneficial
- Knowledge of export shipping documentation and regulations would be advantageous
- Excellent organisational skills and attention to detail
- Confident telephone manners with excellent communication skills
- Good IT skills and experience with CRM system

Up to £25,000 pa + benefits

Customer Service, Customer Care, Export Sales, Sales Administration, Logistics, Supply Chain, Inside Sales, Coordinator, Sales Coordinator, Account Management, Customer Service, Customer Care, Customer Advisor, B2B, Order processing, Quotations, Logistics, Supply Chain, Fluent in German, Yorkshire